Contact Gizbo Casino
Gizbo Casino operates under licence OGL/2024/169/0146 issued by the Curaçao Gaming Authority on 28 October 2024. All transactions are protected by 128-bit SSL encryption, and the platform publishes policies on fairness and RNG testing, KYC verification, privacy, and responsible gambling.
How we can help
The support team can help explain available processes and guide you to the appropriate information. You may get in touch about common account, payment, gaming or wellbeing questions, including:
- Account access, profile details and verification questions
- Deposit and withdrawal queries
- Questions about bonus terms and conditions
- Technical problems with the website or your account
- Responsible gambling requests, including requests for support with managing your play
Please use the support channel for account-related matters rather than sending the same request several times. This helps the team review your enquiry consistently and reduces unnecessary delays.
How to get in touch by email
Email support@gizbocasino.best with a short and clear explanation of what you need. To help support identify your account and investigate the issue faster, include the following where relevant:
- The email address registered to your account or your username
- A short description of the issue or question
- Any relevant dates, transaction references or on-screen messages
- Screenshots if they help show the problem
For your security, do not include your password or other unnecessary sensitive information in an email. Enquiries are usually answered within 24 hours, although response times can vary depending on the nature and complexity of the request.