Gizbo Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Gizbo Casino. Please read them carefully before creating an account, depositing funds or using any gambling service. By using the website, you confirm that you understand and agree to these terms, together with any specific conditions shown for a game, promotion or service.

Gizbo Casino operates under licence OGL/2024/169/0146 issued by the Curaçao Gaming Authority on 28 October 2024. All transactions are protected by 128-bit SSL encryption, and the platform publishes policies on fairness and RNG testing, KYC verification, privacy, and responsible gambling.

1. General terms and eligibility

These Terms & Conditions form an agreement between you and Gizbo Casino in relation to your use of the website, gaming services and related features. They apply whenever you browse the website, register an account, deposit funds, participate in a game or use another service made available through the platform. Additional rules may apply to particular games, promotions, competitions or payment methods. Where additional rules are provided, they should be read together with these Terms & Conditions.

You must be at least 18 years old and legally permitted to participate in online gambling in the place where you are located. You are responsible for checking the laws that apply to you before using the website. Gizbo Casino does not invite anyone to use the service where online gambling is prohibited or restricted. Access may be unavailable in some locations, and technical measures may be used to prevent access from excluded jurisdictions.

  • You must provide accurate, current and complete information when registering or using the service.
  • You must keep your account information up to date and notify Gizbo Casino if any important details change.
  • You must use the service only for lawful personal purposes and not on behalf of another person.
  • You must not allow another person to use your account, payment method or login credentials.
  • You must follow all applicable laws, these Terms & Conditions and any instructions displayed on the website.

Gizbo Casino may ask you to confirm your identity, age, location or payment information before allowing access to some or all services. Verification checks may be required when an account is created, when transactions are requested or whenever information needs to be reviewed. If requested information is not supplied, is inaccurate or cannot be verified, access may be restricted or an account may be suspended while checks are completed.

2. Accounts, funds and transactions

You may generally hold only one personal account unless Gizbo Casino expressly agrees otherwise. Creating multiple accounts, using another person’s account or attempting to avoid an account restriction is not permitted. You are responsible for keeping your username, password and other security information confidential. Tell Gizbo Casino through the available support channels as soon as possible if you believe your account has been accessed without permission.

You are responsible for checking transaction details before confirming a deposit, withdrawal or other account instruction. Deposits must be made using a payment method that belongs to you or that you are authorised to use. A payment may be delayed, rejected or returned where it cannot be properly verified, where a payment provider does not support the transaction or where legal, security or compliance checks apply.

Funds placed in an account are intended for use on the services provided through the website. You must not use the platform to transfer money to another person, process unlawful funds or carry out any activity unrelated to legitimate personal use. Gizbo Casino may review transactions and may ask for documents or information to establish the source and ownership of funds where this is considered necessary.

Withdrawal requests may be subject to account verification, payment checks, applicable game rules and any conditions clearly displayed at the time of the request. A withdrawal may not be processed until relevant checks are complete. If an account is closed, suspended or restricted because of suspected fraud, unlawful activity, a breach of these terms or another valid reason, transactions may be reviewed before any remaining balance is dealt with in accordance with applicable requirements.

You should not deposit more than you can afford to lose. Gizbo Casino does not guarantee that a particular payment method will always be available, uninterrupted or suitable for every transaction. Third-party payment providers may apply their own terms, processing requirements or fees, and you are responsible for understanding those conditions before using a payment method.

3. Games, promotions and fair use

Games are offered for entertainment and are subject to the rules shown on the website. You should review the instructions, stake information, game outcomes and any other displayed information before playing. Technical interruptions, display errors or communication failures may affect a session. Where a result or transaction is affected by a clear technical error, Gizbo Casino may take reasonable steps to correct the error and may void or adjust an affected play in accordance with applicable rules.

Promotions, bonuses, rewards and special offers may have separate eligibility requirements and terms. These may include requirements relating to account status, qualifying deposits, game contribution, use of a particular payment method, expiry, maximum use or other conditions. The relevant promotional terms will apply to the offer. If promotional terms conflict with these general terms, the promotional terms will apply to the extent of that conflict.

You must not misuse an offer, create accounts to obtain the same benefit more than once, use false information, coordinate activity improperly or attempt to gain an unfair advantage. Gizbo Casino may withhold, remove or cancel a promotional benefit where it reasonably believes that an offer has been abused or a condition has not been met. Any action taken will be considered alongside the applicable law and the particular terms of the offer.

  • Do not use automated software, bots, scripts or other tools to access or interact with the service.
  • Do not manipulate a game, interfere with the website or attempt to bypass security features.
  • Do not introduce malicious code, harmful files or other material that could affect the platform or its users.
  • Do not use the website to commit fraud, facilitate unlawful activity or conceal the source of funds.
  • Do not copy, reproduce, frame, modify or commercially exploit website content without permission.

All game and transaction records maintained by the platform may be used to resolve questions about account activity, subject to applicable law and the Privacy Policy. If you believe a result, balance or transaction is incorrect, raise the issue through the available support channels with enough information for the matter to be reviewed.

4. Responsible gambling, privacy and account restrictions

Gambling should be treated as entertainment, not as a way to make money or solve financial difficulties. Set a budget before you play and avoid chasing losses. If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek independent support. Gizbo Casino may provide responsible gambling tools or information, which can include deposit controls, activity limits, breaks or self-exclusion options where available.

A self-exclusion request or other gambling restriction should be taken seriously. You must not attempt to avoid a restriction by opening another account or using another person’s details. If you ask for help with gambling behaviour, Gizbo Casino may apply reasonable account controls or request further information. Responsible gambling measures are not a substitute for professional advice, and you should consider contacting an appropriate independent support service if you need assistance.

Personal information is handled in accordance with the Gizbo Casino Privacy Policy. Information may be collected and used to provide services, administer accounts, process transactions, verify identity and age, maintain security, prevent fraud, meet legal obligations and improve the website. Information may be shared with service providers, payment partners, verification providers or authorities where permitted or required by law.

Gizbo Casino may suspend, limit or close an account where it reasonably considers that a user has breached these terms, provided inaccurate information, failed a verification check, misused a promotion, acted fraudulently, created a security risk or used the service unlawfully. Restrictions may also be applied to protect the user, other users or the integrity of the platform. Where permitted, you may be asked for information before a decision is finalised.

5. Website use, liability and changes

The website is provided for personal use and may be changed, interrupted, suspended or withdrawn from time to time. Gizbo Casino aims to keep information accurate, but website content may contain errors, omissions or information that becomes out of date. You should rely on the information displayed at the time of use and check the relevant terms before taking part in a promotion or transaction.

To the extent permitted by law, Gizbo Casino is not responsible for loss caused by events outside its reasonable control, including internet failures, device problems, third-party payment interruptions, telecommunications issues, malicious activity or other technical events. Nothing in these Terms & Conditions excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian consumer law.

You are responsible for the device, internet connection and software used to access the website. You should take reasonable steps to protect your device and account from unauthorised access. Website links to third-party services may be provided for convenience, but those services are controlled by their own operators and may be subject to separate terms and privacy practices.

These Terms & Conditions may be updated when necessary, including to reflect changes to the service, legal requirements, security practices or responsible gambling measures. The latest version will apply once published on the website, unless a different effective date is stated. Continuing to use the service after an update means that you accept the revised terms. If you do not agree with a change, you should stop using the website and arrange any available account matters through the appropriate support channel.

If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived. Questions or complaints about these terms should be raised through the support options made available on the website.