Betting Rules
Gizbo Casino operates under licence OGL/2024/169/0146 issued by the Curaçao Gaming Authority on 28 October 2024. All transactions are protected by 128-bit SSL encryption, and the platform publishes policies on fairness and RNG testing, KYC verification, privacy, and responsible gambling.
1. General rules and acceptance
These rules apply to bets placed through the Gizbo Casino website or any other authorised platform made available to you. They should be read together with the website’s general terms and conditions, privacy information, responsible gambling guidance and any rules shown for a particular game, market or promotion. If there is a difference between these general rules and a specific product rule, the specific rule will generally apply to that product.
Gizbo Casino may update, replace or clarify these rules from time to time. The version published on the website at the time your bet is accepted will generally apply, unless a change is required by law, corrects an error, protects players or supports the safe and proper operation of the service. You are responsible for checking the current rules before using the service.
Bets are offered only where they are lawful and available to the player. Access may be restricted by location, account status, product availability, technical controls, verification requirements or other legal and operational conditions. You must not attempt to bypass location checks, identity checks, account controls or security measures.
- You must be legally permitted to use the relevant service in your location.
- You must provide information that is accurate, complete and kept up to date.
- You must use only your own account and payment methods authorised for your account.
- You must not place bets for another person or allow another person to use your account.
- You must comply with displayed product rules, account conditions and applicable law.
- You must not use the service for fraudulent, unlawful or deceptive purposes.
Using the betting service means that you accept these rules and agree to follow the instructions displayed during the betting process. If you do not understand a rule or condition, you should obtain clarification before placing a bet. You should not rely on a preview, advertisement or general description where a specific product rule is displayed at the time of betting.
2. Accounts, eligibility and security
An account may be required before you can place a bet. During registration or at a later stage, Gizbo Casino may need to verify your identity, age, location, payment information or other account details. Verification checks help protect players, prevent fraud and support the responsible operation of the service. Until required checks are completed, access to some or all features may be limited.
You must meet the applicable minimum age and other eligibility requirements before using the service. A parent, guardian or other person must not create or operate an account on behalf of someone who is not eligible. You should notify Gizbo Casino through the available support channel if information on your account becomes inaccurate or if you believe another person has used your account.
Keep your login information confidential and take reasonable steps to protect your device, email account and other security details. You should log out when using a shared device and avoid saving passwords where another person could access them. You are responsible for activity carried out through your account unless you have promptly reported unauthorised access or another security issue.
Gizbo Casino may suspend, restrict or review an account while it investigates suspected misuse, fraud, breaches of these rules, identity concerns, unusual activity or other matters requiring attention. A restriction may affect betting, deposits, withdrawals, promotions or other account functions. Any review will be handled in accordance with the applicable terms and legal requirements.
- One person should generally operate one account unless another arrangement has been expressly approved.
- You must not create duplicate or misleading accounts to obtain an advantage.
- You must not share account access with family members, friends or other players.
- You must not use another person’s payment method without proper authorisation.
- You should keep records of important account activity and betting confirmations.
- You must cooperate with reasonable verification and security requests.
3. Placing, accepting and changing bets
Before confirming a bet, check the selection, stake, odds or displayed price, potential return, market, event, game and any other information shown on the bet slip or confirmation screen. A bet is normally treated as placed only after it has been accepted by the system and a confirmation has been generated. A selection shown on screen is not, by itself, proof that a bet has been accepted.
Prices, odds, limits, availability and market conditions may change before a bet is confirmed. The system may reject a bet, offer a revised price, accept only part of a requested stake or apply an available limit. You should review the final confirmation carefully before leaving the bet slip or closing the session.
- Choose the relevant sport, event, market, game or wager type.
- Select the outcome or game option you wish to use.
- Enter the stake and review the displayed return or result information.
- Check all details, including multiple selections and special conditions.
- Confirm the bet only when the information is correct.
- Keep the confirmation or transaction record for your own reference.
Once accepted, a bet generally cannot be changed or cancelled by the player unless a cash-out, cancellation or other feature is specifically made available. Such a feature may not be available for every bet and may be subject to timing requirements, technical conditions, market status or a revised value. An attempt to use a feature is not complete until the system confirms the action.
Bets may be refused, suspended, cancelled or voided where there is a technical problem, an obvious error, a market issue, suspected manipulation, a breach of these rules, a legal requirement or another valid operational reason. If a bet is affected, it will be reviewed under the applicable product rules and the outcome will be recorded on the account where appropriate.
You must not use automated tools, unauthorised software, bots, scraping tools or other methods designed to interfere with the service, obtain an unfair advantage or place bets in a way that is inconsistent with these rules. Collusion, manipulation, fraudulent activity and misuse of pricing or technical errors are not permitted. Gizbo Casino may investigate activity that appears irregular or abusive.
4. Results, settlement and corrections
Bets are settled using the official result or outcome relevant to the product and the rules displayed for that market or game. For event betting, the applicable rules may explain how postponements, abandoned events, venue changes, participant changes, extra time, tied results, dead heats or other unusual circumstances are handled. For casino and other games, the game rules and the recorded game result determine settlement.
A result may initially be displayed as pending while the relevant information is checked. Settlement can depend on an official result, a market-specific definition, a game record or a verification process. The time taken for a result to be confirmed may vary and is not necessarily the same for every product. You should not assume that a pending bet has won, lost or been cancelled until its status is confirmed.
If an official result is changed after settlement, the bet may be adjusted in line with the relevant rules. Similarly, a bet may be corrected if it was settled using an incorrect result, a system error or information that was later found to be inaccurate. Gizbo Casino may correct account records and balances where this is reasonably necessary. Any correction should be considered together with the applicable market or game rule.
An obvious error may include an incorrect price, duplicated market, clearly incorrect participant or event information, a technical display error or another mistake that a reasonable player would recognise as unusual. A bet affected by an obvious error may be settled at the correct terms, cancelled or otherwise dealt with under the applicable rules. This does not remove any rights or protections that apply under Australian law.
- Only confirmed bets are included in settlement.
- A pending status means the bet is still awaiting a final outcome or review.
- A voided bet is handled according to the relevant product rule and may not be treated as a win or loss.
- Multiple bets may be affected if one or more selections are voided or corrected.
- The transaction and account history should be checked when confirming a bet’s status.
- A settlement decision may be reviewed where relevant information identifies a possible error.
Where a return is credited in error, the account record may be corrected and the incorrectly credited amount may be recovered or offset in accordance with the account terms and applicable law. Players should not withdraw or spend an amount they know, or reasonably suspect, has been credited incorrectly. If you notice a possible error, raise it through the available support channel.
5. Responsible play, disputes and support
Betting should be treated as entertainment, not as a way to earn income or recover losses. Set personal limits before you start and only stake money you can afford to lose. Avoid betting when upset, under the influence of alcohol or drugs, or when gambling is affecting your relationships, work, study, health or financial commitments.
- Set a budget for your gambling activity and keep to it.
- Take regular breaks and avoid chasing losses.
- Do not borrow money or use essential funds to gamble.
- Use available deposit, stake, time or session controls where suitable.
- Consider a break, account restriction or self-exclusion if gambling is becoming difficult to control.
- Seek independent support if you are concerned about your gambling or someone else’s gambling.
If you believe a bet has been accepted incorrectly, settled incorrectly or affected by a technical issue, review the confirmation and account history first. You may then raise the matter through the available Gizbo Casino support channel. Include relevant transaction information, the date, the product and a clear explanation of the issue. Do not include passwords or unnecessary sensitive information.
Questions and complaints are reviewed under the applicable terms and internal procedures. Additional information may be requested so the matter can be investigated fairly. You should keep copies of relevant confirmations, account messages and other records. A review may consider the displayed rules, the accepted bet details, system records, official results and any information you provide.
Nothing in these Betting Rules is intended to exclude rights or protections that cannot lawfully be excluded under Australian law. If a rule is found to be invalid or unenforceable, the remaining rules will continue to apply where permitted. These rules do not guarantee that a particular product, market, feature or betting method will always be available.
By continuing to use Gizbo Casino, you confirm that you have had the opportunity to read these Betting Rules and the other information that applies to your account. If you do not understand a rule, do not place the bet until you have obtained clarification through the available support or information channels. Betting is optional, and you can choose to stop using the service at any time.
